Telephone Techniques

For front line staff and anyone in business who uses the telephone. Participants will learn how to improve telephone communication and promote a good image for the organisation. Includes vocal assessment and strategies for better communication.

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Fee: $ 95.00   Course Hours: 3.5

Course Code Date DayTimeDurationLocation 
TT013C23 03 DEC Thurs 1-4.30pm one day Chadstone
TT013C01 23 FEB Tues 1-4.30pm one day Chadstone
TT013C02 07 APR Tues 1-4.30pm one day Chadstone
TT013C03 02 JUN Wed 1-4.30pm one day Chadstone
TT013M23 01 DEC Tues 9am-12.30pm one day Moorabbin
TT013M01 13 JAN Wed 9am-12.30pm one day Moorabbin
TT013M02 13 FEB Sat 1-4.30pm one day Moorabbin
TT013M03 30 MAR Tues 9am-12.30pm one day Moorabbin
TT013M04 04 MAY Tues 9am-12.30pm one day Moorabbin
TT013M05 08 MAY Sat 1-4.30pm one day Moorabbin

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